Tresnadjaja, Reynaldi. “Analisis Dimensi Kualitas Pelayanan Jasa Terhadap Kepuasan Mahasiswa of Service Quality Dimensions on Student Satisfaction”. Jurnal Ilmu Kesehatan Immanuel 11, no. 2 (December 15, 2017): 115–128. Accessed September 13, 2025. https://jiki.immanuel.ac.id/index.php/JIKI/article/view/36.